Customer Success Manager ensures post-sale customer satisfaction, drives product adoption, and serves as primary advisor for a portfolio of APJ region clients.

Manages post-sale customer relationships, drives product adoption, and ensures customer success for a portfolio of enterprise clients in the APJ region.

Serves as strategic partner to sports and entertainment clients, driving revenue growth through product adoption, business reviews, and data-driven insights while managing portfolio relationships.

Provides technical support to scientific and industrial customers via phone, email, and chat while collaborating with engineering and internal teams on product solutions.

Customer Care Specialist manages student enrollments, processes payments, handles customer inquiries, and supports language program bookings throughout the student journey with Alpadia Language Schools.

Strategic partner to enterprise clients, driving product adoption, revenue growth, and business outcomes through data analysis and cross-functional collaboration.

Provides Level 1 & 2 technical support for core IT applications, manages incidents with vendors and internal teams, and documents processes for business operations.

Senior Customer Success Manager drives product adoption and retention for cloud customers by partnering with them on technical optimization and workflow integration.

Provides customer service across multiple channels while processing orders, handling returns, and building loyal client relationships for a sustainable fashion brand.

Handles technical and non-technical customer support queries via multiple channels for ExamSoft and ProctorExam products while building customer relationships and coordinating with internal teams.

Manages relationships with parking facility owner clients, proactively identifies optimization opportunities, and ensures customer success with AirGarage's parking management platform.

Level 2/3 technical support engineer who troubleshoots complex application issues, executes SQL/Ruby fixes, and uses AI tools to improve support efficiency.

Architects and implements complex observability solutions for enterprise customers while serving as the technical owner of their long-term success and strategic growth.

Handles customer inquiries about telematics insurance, explains driving data and risk assessments, and manages policy compliance conversations.

Level 2/3 technical support engineer who troubleshoots application issues, executes SQL/Ruby scripts, and uses AI tools to resolve bugs and maintain platform stability.

Senior Customer Success Manager guides enterprise customers in adopting and optimizing Lucid's cloud products to drive retention and expansion.

Frontline customer service representative handling inbound support calls, educating customers on telematics data, and managing policy compliance conversations for an insurance company.

Technical support engineer troubleshoots customer technical issues, resolves API and workflow problems, and builds customer relationships via email and chat support.

Technical support engineer handles customer technical queries, troubleshoots API integrations and workflows, and resolves product issues while building customer relationships.

Manages client accounts and campaign delivery, ensuring client satisfaction, retention, and successful platform implementation.