Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Visa Consulting and Analytics (VCA) partners with Visa’s clients to solve their most important strategic challenges and drive meaningful business results. We bring together strategy consulting, analytics, payments expertise, and deep industry insight to help financial institutions and merchants grow, compete, and innovate in a rapidly evolving payments landscape.

The North America Consulting Practice within VCA works closely with U.S. issuing banks to address enterprise‑level priorities—ranging from growth and profitability to customer engagement, digital payments, and portfolio strategy. Our work sits at the intersection of strategy and execution, helping clients turn insight into action.

We are looking for a Director to join our Nationals segment, focused on Visa’s largest and most complex issuing relationships. This role is ideal for a strategic leader who enjoys solving ambiguous problems, influencing senior stakeholders, and shaping high‑impact work for marquee clients. You will act as a trusted advisor to clients, a strategic partner to Visa account teams, and a leader within the VCA practice.

What You’ll Do

Be a strategic advisor to clients

• Serve as a senior thought partner to U.S. financial institutions, helping them identify, prioritize, and execute strategies that drive sustainable growth and profitability.
• Lead consulting engagements from strategy definition through recommendations, ensuring insights are clear, actionable, and tailored to executive audiences.
• Develop compelling strategic frameworks and points of view that address clients’ most critical business questions.

Lead high‑impact consulting work

• Own client engagements by setting direction, defining scope, managing timelines, and guiding teams to deliver high‑quality outcomes.
• Translate complex data into clear insights and recommendations that inform client decisions and improve portfolio performance.
• Partner closely with analytics, data science, marketing, risk, innovation, and product teams to bring the full power of Visa to each engagement.

Support growth and sales efforts

• Collaborate with Visa account and regional leaders to identify opportunities where VCA can add strategic value.
• Contribute to client pursuits by shaping strategic narratives, creating executive‑level presentations, and supporting Statements of Work (SOWs).
• Help position Visa as a long‑term, strategic partner—not just a payments provider.

Build the future of VCA

• Develop scalable consulting offerings, toolkits, and best practices that can be reused across clients and segments.
• Share insights and lessons learned to strengthen VCA’s intellectual capital and market relevance.
• Coach and mentor junior team members, fostering strong strategic thinking, communication, and problem‑solving skills.

Why This Role

• Work on high‑visibility, strategy‑led engagements with leading U.S. issuers
• Influence executive decision‑making at clients and within Visa
• Shape the direction of a growing consulting practice
• Combine strategy, analytics, and payments expertise in a fast‑moving, innovative environment

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Relevant experience at large management consulting firm or US Financial Institution
• Payments/Financial Services experience
• Strong Analytical/Quantitative Background
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience
• Excellent communication, story-telling and presentation skills
• Team player
• Technology mindset, curious, up-to-date with digital trends and applications
• Incumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. The ideal candidate will be able to juggle multiple tasks, have demonstrated experience supporting sales, and understand the debit/credit payments space and nuances within the Nationals client segment. This is an individual contributor role reporting into a Senior Director within VCA. Open to considering other Visa office locations with the right experience.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 160,500.00 to 257,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.